Shipping policy

 🔱 Shipping Policy | OFF ONLY

At **OFF ONLY**, we are committed to bringing your vision to life with the same speed and precision that define our brand. Outlined below are the terms and conditions that constitute our Shipping Policy.

# 👑 1. Shipping Processing Time

* All orders are processed within **1 to 3 business days**.

* Orders are not shipped or delivered on weekends or holidays.

* If we experience a high volume of orders (due to our recent growth), shipments may be delayed by a few days. Please allow for additional transit time for delivery.

# 📦 2. Shipping Rates and Delivery Estimates

* Shipping charges for your order will be calculated and displayed at checkout via **Shop Pay**.

* We primarily use **USPS Ground Advantage** to ensure reliable and cost-effective delivery.

* **Estimated Delivery Time:** 3 to 5 business days within the continental United States.

# 📍 3. Shipping Confirmation and Order Tracking

* You will receive a shipping confirmation email once your order has been dispatched, which will include your tracking number(s).

* The tracking number will become active within 24 hours.

### 🔱 4. Customs, Duties, and Taxes

* **OFF ONLY** is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (duties, taxes, etc.).

⚠️ 5. Damages

* **OFF ONLY** is not liable for any products damaged or lost during shipping. If you receive your order in a damaged condition, please contact the shipping carrier to file a claim.

* Please retain all packaging materials and damaged goods before filing a claim.